Reaching 1,500 clients is a significant milestone for any business. For James and Kristina, it marks an outstanding achievement in their journey as Time For You Franchise owners.

Their success highlights what is possible with the right systems, strong local marketing and a clear focus on customer service. For anyone exploring a cleaning franchise opportunity, their story offers a real example of sustainable, long term growth.

Building a Strong Reputation in the Local Community

One of the biggest drivers behind James and Kristina’s growth has been their focus on reputation.

“Our main source for clients is CheckATrade. Reviews, reviews, reviews. Also referrals. Good service creates plenty of referrals.”

By building a strong profile on CheckATrade and consistently generating positive reviews, they have positioned their cleaning franchise as a trusted choice in their local area. In the domestic cleaning industry, trust is essential. Potential clients want reassurance before welcoming someone into their home, and positive online reviews play a crucial role in that decision.

Alongside review platforms, word of mouth referrals have been equally important. Delivering reliable, high quality domestic cleaning services has naturally led to recommendations from satisfied customers. This combination of online visibility and local reputation has created a steady flow of new enquiries.

Local Marketing That Works

As experienced Time For You Franchise owners, James and Kristina understand that every territory is different.

“Try lots of different things. What works for one franchise area doesn't always mean the same for another and vice versa. If it doesn't work for one, it may for you. Keep your website fresh. Get on social media. Customer service is key. Establish your processes early. It makes growth much easier later.”

Their approach has included keeping their franchise website updated, maintaining an active presence on social media and testing different marketing strategies to see what works best in their area. This flexibility has allowed them to adapt to local demand and competition.

For those considering starting a cleaning business through a franchise model, this demonstrates the importance of combining national brand support with proactive local marketing.

Systems and Processes for Scalable Growth

Growing to 1,500 clients requires more than marketing. It demands strong systems behind the scenes.

By establishing clear processes early on, James and Kristina have been able to manage increasing client numbers while maintaining high service standards. Structured onboarding, clear communication and consistent follow up have all supported their expansion.

This operational foundation is one of the key advantages of running a Time For You Franchise. Proven systems make it easier to scale a domestic cleaning business without compromising on quality.

Flexibility and Work Life Balance

Beyond financial growth, owning a Time For You franchise has provided something equally valuable.

“We have flexibility to be available for our children.”

For many people researching franchise opportunities in the UK, flexibility and work life balance are just as important as income potential. Building a profitable cleaning franchise while maintaining family time has been a major benefit of their business journey.

What’s Next for Their Cleaning Franchise?

With 1,500 clients achieved, the focus is now on continued growth.

“1,600 clients is around the corner. More staff and getting stuck into AI and what processes we can automate so we can focus on our customer service and due diligence.”

Their next steps include expanding their team and exploring automation and AI to streamline administrative tasks. By improving efficiency, they can dedicate even more time to customer service and maintaining high standards across their domestic cleaning franchise.

Considering a Cleaning Franchise with Time For You?

James and Kristina’s success story shows what can be achieved with the right franchise support, strong local marketing and a commitment to excellent customer service.

For anyone looking to start a cleaning business in the UK, a Time For You franchise offers a proven business model, established brand recognition and the opportunity to build a scalable, flexible business.

Reaching 1,500 clients is not just a number. It is the result of consistency, trust and a business model designed for long term success.